DesktopDirect™ Remote Access for Business Continuity

Avoiding Business Disruptions

Every year, your business loses money from unplanned disruptions. These come in many shapes and forms, from minor events to extreme disasters — seasonal snowstorms, outbreaks, volcanic activity, transit strikes and even traffic — these events can and do happen on any given day in every region of the world, preventing employees from getting to the office. The resulting losses are greater than most would imagine.

To deal with business disruptions, it’s critical to understand the risks of being unprepared as well as the risks of selecting the wrong solution for secure remote access. When unanticipated events occur, it will be too late to implement a plan or do much about less than adequate solutions. DesktopDirect is remote desktop solution purpose-built for BCP remote access and helps business avoid losing money by allowing employees to get to work, even when they can’t get to the office.

Rethinking Business Continuity

Most organizations deploy a range of business continuity planning (BCP) to protect against catastrophic business disruptions, but what about more mundane disruptions?

For most IT organizations, “business disruptions” equate to major-scale events that affect a significant portion of a local population — such as an H1N1 outbreak, an earthquake, volcano or hurricane. Your organization can and will lose money from these larger-scale events. But it is a fact that your organization consistently loses revenue from more mundane events, such as bad traffic, seasonal snowstorms and even employees taking the occasional unplanned PTO.

There are significant “hidden” losses caused by these mundane disruptions, but how much exactly?

Unplanned PTO

Unplanned PTO is just one of several types of mundane business disruptions. Some employees take PTO because there is no option for them to be away from the office and work, or because they need to take care of an issue at home such as a sick child or waiting for a delivery or contractor. An employer might think that taking a PTO day is an acceptable solution, but what is the real impact of unplanned PTO on the company’s bottom line?

When employees take unplanned PTO, it may not be possible to adequately backfill their role. As a result, tasks may go neglected for an entire day and delay critical business processes. Unlike planned PTO, which is accounted for in the budget, unplanned PTO impacts revenue – as calculated based on annual productivity, number of employees and average amount of PTO taken per year by each employee.